Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. At Tickspinq, we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder, Alex, still replies to most emails personally. (Yeah, we know—old-school, but it works!)
Honestly, we’ve built this business on feedback. Remember that time a customer suggested we add express shipping? Done within a week. Whether it’s a question, a rant, or even just a random idea—we’re all ears. After all, you’re the reason we’re here.
Here’s how to reach us—pick your favorite method:
Live Chat? We’re testing it out! Look for the little chat icon in the corner. If it’s offline, blame our Wi-Fi (or our love for coffee breaks).
I’ll be real—some companies hide behind contact forms. Not us. Last month, a customer emailed about a delayed package, and Alex ended up calling them personally to apologize. Was it overkill? Maybe. But now they’re one of our most loyal shoppers. Moral of the story? We’re humans, just like you.
P.S. If you’re into emojis in emails, go for it. Our support team’s favorite is 🔥 (usually after their third espresso).
