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SHIPPING POLICY

Shipping Overview

At our online store, we take pride in delivering premium accessories with care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your carefully selected items are prepared to meet our high standards. Whether you're shopping for sophisticated timepieces or functional accessories, our logistics team handles each package with meticulous attention to detail.

We partner with trusted global carriers to ensure reliable delivery. While our warehouse operates Monday through Friday, rest assured that expedited handling is applied to all orders, regardless of product category or destination.

Shipping Timeframe

Processing typically completes within 48 hours, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity:

  • Domestic shipments: 3-7 business days after processing
  • International deliveries: 10-20 business days post-dispatch

Seasonal demand may occasionally extend these estimates. During peak periods, we recommend placing orders earlier to account for potential carrier delays.

Shipping Costs

We offer transparent pricing with tiered shipping options:

  • Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
  • Free Shipping (10-15 Business Days): Automatically applied to orders of $60+ (maximum order value $9,999)

These rates reflect our commitment to balancing affordability with reliable service. Note that expedited shipping options may be available during checkout for select destinations.

Shipping Regions

We currently serve customers across North America, Europe, and major Asia-Pacific markets. Some restrictions apply to remote locations and certain territories due to carrier limitations or regulatory requirements.

During checkout, our system automatically verifies deliverability to your address. Should any restrictions apply, you'll receive immediate notification with alternative suggestions where available.

Order Tracking

Within 24 hours of dispatch, you'll receive a confirmation email containing:

  • Your unique tracking number
  • Direct links to carrier tracking portals
  • Estimated delivery windows

For convenience, all tracking information is also accessible through your account dashboard. Should you need assistance interpreting tracking updates, our support team can provide real-time status reports.

Delayed or Lost Shipments

While we strive for flawless delivery, occasional delays may occur due to customs inspections, weather events, or carrier logistical challenges. If your package hasn't arrived within 5 business days of the estimated delivery date:

  1. Verify the tracking status for updates
  2. Check with neighbors or building management
  3. Contact our support team at [email protected] with your order number

We'll initiate carrier investigations for missing packages after 15 business days in transit and keep you informed throughout the resolution process.

Customs & Import Duties

International shipments may be subject to customs clearance procedures and associated fees determined by your local authorities. These charges are the responsibility of the recipient and are not included in our pricing.

We recommend:

  • Consulting your national customs website for duty calculators
  • Allowing additional processing time for international deliveries
  • Contacting your local post office if a package appears held in customs

All merchandise is accurately declared to comply with international shipping regulations. Note that some countries impose restrictions on certain materials or product categories.

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